The Galaxy G2000LX Thermostatic Power Shower differs greatly electric showers and as such can have different problems and issues when things go wrong. The Galaxy G2000LX is more like a mixer shower taking in hot and cold water and mixing them to the desired temperature. Unlike a mixer shower it has a built-in pump to provide a more invigorating shower experience.
For a complete list of Galaxy G2000LX spares please visit www.showerdoc.com
Noisey when turned on
First check that the valves to the shower are fully open as there may not be enough water getting to the shower. The check that the filters, hose and head are not blocked.
If the noise persists then you may need a new pump/motor assembly which can be found here: www.showerdoc.com
Shower cutting out after turning it on
You may have a faulty solenoid valve. If you have access to a multimeter you can test it. Check the valve while in the failed state; you should have a reading of at least 3.5 KOhms across the two terminals. Any less then you need a new valve.
For a visual demonstration please refer to this video:
This video is intended as a general guide and does not cover every shower.
A faulty PCB may also cause this fault. Unfortunately there is no way to test it. In general we recommend replacing the solenoid valve before trying the PCB.
A replacement solenoid valve and PCB can be found on our partner site: www.showerdoc.com
Water inside a new unit
Assuming you received the unit in a sealed box this is normal. Some manufacturers test units before sending them out. Water in a new shower unit is generally a good sign as you know it has been tested by the manufacturer.
Galaxy G2000LX Manuals and Fitting Guides
Galaxy G2000LX Power Shower Manual